Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you visit www.MyGlamoura.uk (the "Site") or make a purchase through it.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies: These are small data files that are stored on your device or computer to help improve your browsing experience and provide certain functionalities.

When you make or attempt to make a purchase through our platform, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number. This information collected automatically is referred to as "Order Information."

When we use the term "Personal Information" in this privacy policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through our platform (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Assess potential fraud or risks; and
• Provide you with information or advertisements related to our products or services, in line with your preferences, if you have indicated your consent for such communication.

We use the Device Information (especially your IP address) that we collect to assess potential fraud or risks and, in general, to improve and optimize our Site (for example, by generating analytics regarding how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties who assist us in using it for the purposes mentioned above. For example, we use Shopify to host our online store - to learn more about how Shopify uses your Personal Information, please visit the following page: https://www.shopify.com/legal/privacy.

We also use Google Analytics to better understand how our customers use the Site - to learn more about how Google uses your Personal Information, please visit the following page: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Marketing Communications

We value your privacy and the information you consent to share as part of our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned cart reminders), marketing texts, and transactional texts, including requests for reviews from us.

Our website uses cookies to track items you put into your shopping cart, including when you abandon your order. This information is used to determine when to send cart reminder messages via SMS.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of Europe, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

Retention of Data

When you place an order through the Site, we will maintain your Order Information in our records unless and until you ask us to delete it.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@MyGlamoura.com.