Shipping policy

Shipping Policy — United Kingdom

We are delighted to offer free shipping on all orders within the United Kingdom — no minimum spend required.

Order Processing
All orders are processed within 24 to 48 hours of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times
Once dispatched, your order will arrive within 3 to 5 business days. Delivery times may vary slightly depending on courier capacity and your exact location within the UK.

Real-Time Order Tracking
Every order comes with full tracking. You can follow your shipment at any moment via our dedicated tracking page: "Track Order". A tracking number will also be sent to your email as soon as your parcel leaves our warehouse.

Delayed or Missing Orders
If your order has not arrived within 16 business days of dispatch, please contact us through our Contact page so we can investigate with the courier and resolve the issue as quickly as possible. Lost or damaged parcels are fully covered — we will arrange a replacement or refund at no additional cost to you.

Customer Support
For any shipping-related questions, please reach out via the Contact page. Our team responds within 24 business hours.